Security & privacy
Your money is yours. We'd like to keep it that way.
Security isn't a feature we bolted on — it's how Northstar is built, from the way we check every request to the way we store (and don't sell) your information.
We verify, every time
Every sensitive action is re-checked on our servers. A hidden button was never going to stop anyone — real checks do.
Balances you can trust
Your balance is exact to the cent and updates the instant money moves. A transfer either completes fully or not at all — never halfway.
Controls that actually hold
When something's locked on your account, it's enforced on every request — not just greyed out in the app.
A record that can't be quietly changed
Every change to your account is written to a trail we can't rewrite behind the scenes.
Careful with sign-in
Passwords are hashed, sessions expire, and we never leak details that could help someone guess their way in.
Private by default
We collect only what we need, mask your account numbers, and never expose your information to other customers.
Good questions, straight answers
What happens if my card is lost or stolen?+
Freeze it in a tap from your account. Nothing can be charged while it's frozen, and you can unfreeze it the moment it turns up.
Can anyone see my information?+
No. Your data is yours — we mask account numbers, keep internal notes private, and never sell your information.
How do I report something suspicious?+
Sign in and open a ticket from the support center, or reach out right away if you think your account's been accessed.
Are you storing my full ID number?+
No. During your application we only ever keep the last four digits of your ID — never the whole thing.
Bank with a little more peace of mind.
It takes about a minute, and there's no paperwork.
Open an Account